This page ("Privacy Policy" or "Policy") provides our policies and procedures for collecting, using and disclosing your information and outlines the security measures we've put in place to protect the information that you store using Caliber Leads, LLC. doing business as Caliber Vision ("Caliber Vision") services, including the services made available through this website, and any other software or services offered by Caliber Vision in connection with such services (the "Services"). By using these Services, you consent to the collection, transfer, processing, storage, disclosure and other uses of your information described in this Privacy Policy.
What information does Caliber Vision collect and store?
Personal Information
When expressing an interest in obtaining additional information about the Services or registering to use the Services, Caliber Vision requires you to provide your personal contact information, such as your name, company name, address, phone number, and email address (these are referred to below as your "Personal Contact Information"). When purchasing the Services, Caliber Vision also requires you to provide financial and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services ("Billing Information").
Data, Diagnostic & Login Information
Using Caliber Vision's Services, you will be able to create, upload, store and share information such as company description, email ID, logo, photos, custom emails, user email IDs, etc. (this is collectively referred to below as "Data"). This information will be stored and maintained on Caliber Vision's website. If you run into technical errors in the course of using the Services, Caliber Vision may request your permission to obtain a crash report along with certain logging information from your system documenting the error ("Diagnostic Information"). Such information may contain information regarding your Operating System version, hardware, browser version, and your email address, if provided. Additionally, certain login information is maintained in a cookie stored locally on your computer in order to streamline the login process ("Login Information").
Analytics Information
As you navigate Caliber Vision's website and use our Services, Caliber Vision may also collect information through the use of frequently used information-gathering tools, such as cookies and Web beacons ("Website Navigational Information"). Website Navigational Information includes standard information from your web browser (such as browser type and browser language), your Internet Protocol ("IP") address, and the actions you take on Caliber Vision's website (such as web pages viewed and links clicked). Collectively, this information is referred to as "Analytics Information."
Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet. Users may opt out of personalized advertising by visiting Ads Settings or by visiting www.aboutads.info.
Geo-Location Information
Caliber Vision does not collect any information regarding your real-time geo-location while using the Services; however, it may do so at some point in the future. We will request your permission before collecting such information.
What does Caliber Vision do with the information it collects?
Caliber Vision uses the information it collects in the following ways:
Personal Contact Information – We use this information primarily to administer our Services to you and provide you with updates and announcements. We may use some of your information for marketing purposes as explained below.
Billing Information – Caliber Vision does not store any Billing Information on its servers. Instead, we use a payment provider, Stripe (www.stripe.com), to store and process all payment related transactions.
Data, Diagnostic Information and Login Information – We use this information solely for the purpose of administering and improving our Services to you.
Analytics Information – Caliber Vision may use your Analytics Information in conjunction with an analytics service such as Google Analytics to monitor and analyze use of the Services, for technical administration, to increase functionality and user-friendliness, and to verify users have the authorization required to process their requests.
Sharing & Disclosure of Private Information
Third Party Applications and Your Use
Caliber Vision provides users with the ability to link their Data to third party sites such as Facebook, Instagram and LinkedIn. Such linking is at the complete discretion of users. Because of this, Caliber Vision cannot be held responsible or liable for the linking of user's Data to such third party sites, nor for how these third party sites use such links.
Marketing and Publicity
Per our Privacy and Conditions, you agree to permit Caliber Vision to identify you as a client and to use your name and/or logo in Caliber Vision's website and marketing materials.
Sale of Personal Information
Caliber Vision does not sell, rent, or trade your private information to any third parties in any way.
Service Providers and Business Partners
Caliber Vision may use certain trusted third party companies and individuals to help us provide, analyze, and improve the Services (including but not limited to data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Services' features). These third parties may have access to your information strictly for the purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy.
Non-Private or Non-Personal Information
We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics of our Services, at our discretion.
Our Use And Disclosure of Information
Caliber Vision will not disclose any personally identifiable information about any individual except as set forth in this Privacy Policy. We collect, store and process your personally identifiable information on servers located in the United States. We use the information we collect about you in order to:
- Develop and deliver our services
- Process your transactions
- Provide customer service and manage your account
- Improve our products, services and marketing
Caliber Vision will not sell or rent any of your personally identifiable information to third parties. We share information with service providers under contract who help with our business operations such as payment processing, fraud investigation, bill collection, and information management. These third parties are contractually obligated to protect your information and are prohibited from using your personally identifiable information for any other purpose.
We disclose information that we, in good faith, believe is appropriate to cooperate in investigations of fraud or other illegal activity, or to protect our rights and the safety of others. We disclose information in response to a subpoena, warrant, court order, or other comparable legal process when required.
As with any other business, it is possible that in the future Caliber Vision could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by Caliber Vision but would continue to be bound by this Privacy Policy until it is amended.
Data Retention
We will retain your information for as long as your account is active or as needed to provide you the Services. If you wish to cancel your account or request that we no longer use your information, you may contact our team to delete your account. If you delete your account, your Data will no longer be stored on our servers, though some data may remain in backup copies for a limited period.
Changes To Privacy Policy
If we decide to make material changes to our Privacy Policy, we will notify you by email through the primary email address specified in your account and/or post those changes to this Privacy Policy prior to the changes taking effect. We reserve the right to modify this Privacy Policy at any time.
GDPR — European Union Residents
If you reside in the European Union, United Kingdom, Lichtenstein, Norway, Iceland or Switzerland, you may have additional rights with respect to your personally identifiable information under the EU's General Data Protection Regulation ("GDPR"). Caliber Vision has adopted the following principles to govern its collection and processing of Personal Data:
- Personal Data shall be processed lawfully, fairly, and in a transparent manner
- Only Personal Data specifically required to fulfill our obligations will be collected
- Personal Data shall only be retained for as long as required to fulfill contractual requirements
- Personal Data shall be accurate and, where necessary, kept up to date
- You have the right to request access to, rectification, or erasure of your Personal Data at any time by submitting a written request to Caliber Vision
Questions, Complaints and Contacts
If you have any questions regarding this Privacy Policy, please contact us at:
Caliber Leads, LLC. d/b/a Caliber Vision Attn: Privacy Officer 2221 Stanton Ave Des Moines, IA 50321 [email protected]